Thursday, September 24, 2020

Refunds and Exchanges





Cancellation Return and Refund


You can cancel your order before shipping takes place. Please note that custom jewellery can only be cancelled before production starts. You must contact us as soon as possible.

Return

Returns are accepted within 10 days from the date of receipt, with the return to Mayonaisa Darling address. The product or products should be in the state in which you received them, have not been used, worn, soiled or in any other situation beyond their initial. In case of return of the product to the address of the company Mayonaisa Darling it is necessary to inform us for the return by Telephone ( in Greece) or by e-mail (worldwide). Sending the item back to mayonaisa darling is at your own expense. mayonaisa darling will refund the purchase price of the items within 12 days after receiving the returned products.
Purchase price means the purchase amount of the order minus the original shipping charges. In the case of cancellation before shipping took place mayonaisa darling will refund the full amount charged.
The returned goods are your responsibility until they reach us. Make sure it is properly packaged and not get damaged during transportation.
The return address is: Ploutonos 6, paleo faliro, 17562 athens, greece.